MICROS Glossary of Hospitality Industry Terminology


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TermDefinition
EDCElectronic Draft Capture. (EDC) - The collection, formatting, and storage of data in computer memory according to predetermined capture fields, such as name, account number, and/or the amount of purchase.
Effectivity DatesThe start and end dates that a particular feature or promotion will be active.
EFTElectronic Funds Transfer. (EFT) - The transfer of a monetary amount that has been charged on a credit or charge card to a bank or clearinghouse.
Electronic Draft Capture (EDC)The collection, formatting, and storage of data in computer memory according to predetermined capture fields, such as name, account number, and/or the amount of purchase.
Electronic Funds Transfer (EFT)The transfer of a monetary amount that has been charged on a credit or charge card to a bank or clearinghouse.
Electronic JournalA record or audit trail of all transactions written to the computer’s hard disk.
Electronic Server Pad (ESP)A hand-held server terminal.
Employee ClassSee – Classes.
Employee CompEmployees are usually granted a certain percentage off meals in the establishment where they are employed. When this percentage is discounted off the check, it is categorized as an employee comp.
Employee IDA secret number assigned to employees for the purpose of uniquely identifying themselves to the system. Can be entered by the user with a keypad, or can be read off a magnetic swipe card.
Employee NumberA unique number assigned to each record in an employee file. Could be the employee’s social security number, or a number chosen by the system administrator.
Employee TurnoverThe rate at which an establishment loses and replaces employees. Usually figured as what percentage of total staff is lost and replaced over a given period of time (monthly, for instance).
EntréeThe main course of a meal. Usually the largest portion of all the courses.
EPROMErasable Programmable Read Only Memory. (EPROM) - A type of ROM that can be erased and is re-programmable. Useful in the development of prototype systems, or in system where frequent ROM instruction changes are expected.
Erasable Programmable Read Only Memory (EPROM)A type of ROM that can be erased and is re-programmable. Useful in the development of prototype systems, or in system where frequent ROM instruction changes are expected.
ESPElectronic Server Pad (ESP) - A hand-held server terminal.
ExpediterA person responsible for collecting the food items belonging to an order from the different stations in the kitchen (pantry, grill, salad station, etc.). The expediter places all the items associated with a particular order on a try, and is responsible for Quality Assurance of those items.
Expediter Devicethan the server who took the order, can assemble and/or deliver the order. An expediter printer may be used in one or both of the following situations: The restaurant has an employee, such as a kitchen manager, who plates the food and prepares it for delivery after various chefs make the component parts. After collecting all of the food (steaks from the grill chef, salads from the salad chef, etc.) this expediter hands the food off to a waiter or runner for delivery to the table. This expediter's purpose in life is to see that the order goes out correct and complete. To do this, he or she needs to refer constantly to an expediter device (printer or monitor).The restaurant has an employee called a runner who delivers food to the table. This is not the same person who took the order from the customer. This expediter collects the food in the kitchen, checks to see that the order is correct and complete, and then delivers it to the correct seats at the correct table. To know where it goes, the runner needs a printout from the expediter printer. The purpose of having a runner is to allow the server to focus on customer service (i.e., selling).
ExportingTo send data or a file created in one program to another program or system.
External Storage DeviceUsually a tape drive. Used as a supplement to the internal memory of the computer to back-up important information

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